Roofers 101

There are a lot of roofers that give roofing a bad name, the industry typically calls them ‘jack legs’ or ‘Chucks in a truck’.

Shocker, we are not perfect.  If we were, you wouldn’t need a warranty, but you also probably couldn’t afford us. What we do is stand behind our warranty. ‘Chuck’ has a habit of having a license a plate warranty, meaning when you see the license plate leave, so does the warranty. Lakeside provides a 5-year craftsmanship warranty so if it leaks for any reason within 5 years we repair it and any interior damage. The industry standard is 1-2 years. In addition, since we are an Owens Corning Preferred Contractor we have access to extended warranty programs and they have been taking care of homes for over 70 years.

We can give an estimate just like any other roofing company, but our specialty is insurance roof replacement. 80% of our business has been insurance related.  It has amazed me how many homeowners I have talked to that have spoken to other roofing companies that don’t ask if there is damage insurance might pay for, to help save the homeowner money. You would also be surprised how many roofs have been insurance approved that the homeowner had no idea there was damage.

You might think this would put us at odds with insurance companies, but we get a lot of referrals from insurance agents and adjusters because we weed out the claims that would not be covered. 60% of roofs we look at don’t have legitimate damage. We only recommend legitimate damage and we don’t make the call. We only give our best, educated guess, and we are accurate about 80% of the time. We do not recommend if it’s just some lose flashing, old pipe boots, or any number of other items that insurance is not going to cover. In those cases, we give quotes if desired to repair or replace.  Maybe other roofers don’t ask the question because they want to charge more than what insurance recommends. That’s not a problem for Lakeside because our commitment to the customer is if replacement is approved by insurance, 99% of the time, we do it for what insurance says it should be replaced for. All the homeowner is responsible for is their deductible and any upgrades they choose.